When a storm strikes, one of the most important things to know is who to call for help. Whether you want to report a flooded street or receive updates on storm-related news, the City of Los Angeles has a number you can call for information.

For life-threatening emergencies, always call 911 first. For other issues, use this handy guide to match your storm-related trouble with the correct LA problem-solver. You can download a PDF version and hang it on the refrigerator so it’s easy to access when you need it.

Please note, these numbers should be used only for public right of ways, including sidewalks, streets and alleys—not your private property.

If you prefer to let your thumbs do the talking, download the free MyLA311 app. You can use it to submit all of your service requests. And to receive updates and alerts from the City, register your email or phone number at NotifyLA.

Please note, the LA Sanitation Customer Care Center is now open 24/7. Call 311 or (800) 773-2489 to address a variety of issues.